Terms and Conditions
Introduction
These Terms and Conditions (“Terms”) govern your use of the Reddy Anna Book website and mobile application. By accessing or using our services, you agree to comply with these Terms. Before using our platform, please read them carefully.
Eligibility Age Requirement Registration and usage of our services are allowed only for persons who have attained the age of majority in their respective jurisdiction as determined by legal requirements Age verification checks are conducted to ensure adherence to this policy.
Legal Compliance
When using this platform, you must obey all laws and rules governing its operation. You should verify whether your use of the product is lawful in your jurisdiction since we are not responsible for any illegal use.
Account Registration
Accuracy
You must provide true, accurate and complete information while registering an account so that we can offer quality service. Account suspension/termination can result if false or misleading data has been given.
Confidentiality
It is your duty to keep your account credentials including username as well as password secure and confidential. Please do not reveal your login details to anyone else out there. Get in touch with us immediately if you think someone else might have accessed your account without permission.
Account Activity
All activities occurring under a user’s account such as depositing monies, placing bets or making withdrawals shall be regarded as done by the user himself/herself upon strict monitoring of users’ accounts on regular basis otherwise they will be treated as unauthorized uses thereof.
Betting Regulations
Placing Stakes
You have to put all bets through our website or mobile app only; no other channel like email, phone etc. will be accepted. Therefore, it is important that you acquaint yourself with the betting rules and markets before placing any stake.
Getting Bets Taken
We reserve the right to refuse or accept any bet at any time. This can be due to suspicious activity or technical glitches among others. If a bet is cancelled, your account will be credited with money deposited.
Betting Finishing Terms
The settlement of bets will be determined by the official results of the event and in case of disputes Reddy Anna Book shall make the final decision on such matters. We endeavor to settle bets as fast as possible but sometimes verifications may lead to delays and other reasons may come into play.
Payments
Deposits
Funds can be deposited into your account using payment methods available such as credit/debit cards, e-wallets or bank wire transfers. Deposits are made instantly but processing times for these deposits vary depending on the provider.
Withdrawals
In some instances you may request for withdrawal from your account provided your withdrawal is above our minimum limit. However, withdrawal requests take a certain period of time not specified however delays during verification checks and bank processing times should not surprise you when they occur.
Transaction Fees
While we do not charge any transaction fee for deposits and withdrawals, it is important to note that your bank or payment provider may impose certain fees relating to processing transactions. You can get more information from them.
Responsible Gambling
Self-Exclusion
For customers who wish to limit their gambling activities, we have self-exclusion options in place. Self-exclude for a period you specify or forever. It means that during this time, you will not be able to log into your account, nor would you be allowed to place bets.
Support
We provide resources and support for users who may have gambling problems. This includes information on responsible gambling, self-help tools and links to professional counseling services. Our customer support team is there for you.
Termination
We reserve the right at our sole discretion without notice or liability to suspend or terminate your Account if: (a) you are in breach of these Terms; or (b) we suspect fraud or abuse by you.